Since 1986, we have helped large organizations make radical improvements to their customer service and sales operations.
the speciality is always customer service, support and sales focusing predominantly on financial services, retail energy, retail telecommunications and media and consumer goods.
We deliver large transformation programs in very short chunks. We use small deployment teams who work concurrently on discrete phases,
which can deliver improvements in as little as 10 weeks. The delivery paradigm marries process improvement methodologies like Lean with an agile software delivery framework.
The primary technology enabler in these programs is our product Sword Ciboodle.
Sword Ciboodle is customer interaction software that manages the front office customer service and sales interactions for some of the most successful companies in the world.
For over 20 years, Sword Ciboodle, a wholly owned subsidiary of Sword Group, has helped improve the way large organizations interact with their customers.
Provider of the award-winning customer interaction software suite, Ciboodle, the company also offers a range of professional technology services.
This combination attracts and retains high-value customers for Ciboodle’s clients, while reducing their operational costs.
With industry experience in a multitude of sectors, the company is consistently recognized by industry analysts as one of the world's leading customer-centric technology providers.
With significant opportunities available, we are searching for several fresh additions to work with us in developing our business, as:
Support Engineer Work locations
Jakarta RayaRequirements:* Knowledge in: UNIX/Linux System Administration, J2EE Application Server and Oracle Database
* Candidate must possess at least a Bachelor's Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
* Required language(s): English, Bahasa Indonesia
* Fresh graduates/Entry level applicants are encouraged to apply
* Mature and take satisfaction in working any assigned duties
* Full-Time positions available.
Software Engineer Work locations Jakarta Raya
Requirements:* Knowledge in : Java programming, database design, SQL and/or PL/SQL
* Mature and take satisfaction in working any assigned duties
* Candidate must possess at least a Bachelor's Degree, Computer Science/Information Technology or equivalent.
* Required language(s): English, Bahasa Indonesia
* 3 Full-Time positions available.
Software Testing Engineer Work locations Jakarta Raya
Responsibilities:* Good understanding in Testing Methodologies
* Define Testing Plan (including Test Scenario and Test Case) to ensure all of Software Requirements are fulfilled (Test Analyst)
* Performing all of applicable testing types (user interface testing, functionality testing, performance testing, regression testing, unit testing, system testing, integration testing, etc.)
* Performing Defect Management
Requirements:* Minimum S1 degree preferably from IT Engineering or related technical discipline
* Creative, accurate, fast learner, independent and team worker
* Have analyzing and solving problem skill
* Good communication skill
* Good written and communication skills in Engliss
* Willing to work under pressure
We advise serious candidates to update and complete their curriculum-vitae (i.e.: contact detail, education & GPA, experience, etc.) before submitting the application.
If you meet the above-mentioned qualifications, please send your application to:
aldo.purba@sword-ciboodle.com Thank you.
